Privacy Policy

This privacy policy explains how our organization uses the personal data that is collected when you enter our website.

What data do we collect?
Our Company collects the following data:

Personal identification information (name, email address, phone number, etc.)
Payment information – in case a purchase is made (credit card details, bank details, billing information).
Posting information – in case a product needs to be shipped (address, delivery information, etc.)

How do we collect your data?
You directly provide Our Company most of the data we collect. We collect data and process data when you:

Place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.

How your data will be used?
Our Company collects your data so that we can:

Process your order only.

How do we store your data?
Our Company securely stores your data at our third party hosting provider.
We seek to protect Personal Data using appropriate technical and organizational measures based on the type of Personal Data and applicable processing activity.
Our Company will keep your personal data as required for taxation purposes/payment records. Once this time period has expired, we will delete your data from the database.

What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to the processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: info@gardentales.gr

Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org. and our Cookie Policy.

How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:

Keeping your session running for later use
Making sure your shopping cart is saved when you return to our website
Understanding how you use our website
Storing payment/order information temporarily to process your order

What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:

Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites
Our Company website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 25 April 2020.

How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@gardentales.gr

How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: complaints@dpa.gr

Address: Hellenic Data Protection Authority, Kifisias Avenue 1-3, 115 23 – Αthens